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How to order from Shikoku Garden
Thank you for ordering from us. Orders are booked when paid. We have large stocks of all the plants listed but some plants will be in greater demand than we had anticipated, and there might be losses in the nursery, so it is important to order as early as possible.
How to Place an Order
Orders may be placed by sending us an email message, a letter, or a fax with a list of items you would like to purchase (Order Form). We will send back a message to comfirm availability when we receive your order. We will confirm an approximate shipping time upon receipt of payment.Mail Address: Shikoku Garden 1606-4 Kamimitani, Iyo-city, Ehime, Japan 799-3104
Fax:+81-89-983-3865
Email:info@shikoku-garden.comPayment
We require payment in advance. For orders more than $1,000, you only need to pay 50% at the time of order, and the balance just before shipping. Please pay by international wire transfer from your bank to our account in US dollars. We will provide our bank information when we receive your order.We cannot accept credit card orders at this time but we hope to be able to accept credit cards for payment soon.Shipment
We prefer to ship orders in October, November and February. We will ship at the time most favorable for success with our plants. It is impossible to ship plants in late winter or spring after they start to break dormancy. Generally, we ship plants by EMS airmail, usually 7-9 days delivery. You must fax or mail to us all required permits and special shipping instructions.Customers in countries other than the U.S. should send the copy of their country's plant import regulations.Plants that require CITES certification will usually be send separately in February.Shipping and Handling Charges
There is a $30 charge for the Phytosanitaly Certificate. This charge is waived for orders over $1,000.
Shipping and Handling Charge is 20% for orders up to $1,000 and 18% for orders over $1,000.
CITES Certification Charge
Because of the very time-consuming requirements for documating and shipping CITES plants such as orchids, there is an additional charge of 18% for plants that require CITES certification.Guarantee
We guarantee to deliver healthy , correctly-name plants to you. If you are not satisfied on their arrival, notify us by e-mail immidiately. We do not guarantee that plant will grow well for you, as we have no control over conditions at your nursery. Many of our plants have special requirments. Please inqure at the time of your order if you don't understand the requirements of the plants that you want.Cancellation Charge
If you order bare-root plants and cancel the order, we incur considarable expense in dealing with those plants, and the later it is, the more expense we incure. Therefore, we have a schedule of charges for cancelled orders:Cancellation by August 1 : 10% penalty
Cancellation by September 15 : 20% penalty
Cnacellation after September 15 : 50% penaltySpecial Orders
If there is a Japanese plant that you need in large numbers, ask us for a quotation. With enough lead time, we can some times quote a price for you. Special orders must be prepaid and are not refundable.
Home | Anemone | Arisaema | Asarum | Disporum | Ferns | Hepatica | Hosta | Orchids | Paeonia | Polygonatum | Tricyrtis | Trillium | Woodland Perennials | How to order | Email Us